Director, Customer Success

Charleston, South Carolina, United States

Description

ABOUT US

Ceterus is here to empower small business entrepreneurs. Our focus on driving small business success pairs a rich understanding of accounting and financial analysis with an emphasis on development of user-friendly, sophisticated technology.

Our core values and the diverse makeup of our world class team drive our organization forward.

JOB SUMMARY

Ceterus is seeking an ambitious and dynamic individual to join our team as the Director, Customer Success. The successful candidate will apply industry experience, emotional intelligence, strategic thinking, and integrity to grow our Customer Success team in our fast-paced and professional environment.

What you’ll do:

Leadership

Systems

Metrics

Requirements

What we’re looking for:

EDUCATION & EXPERIENCE

Benefits

How We Take Care of Our People:

Without our team members, our mission would simply be an idea. We recognize and value this contribution, and believe in showing our appreciation to our growing Charleston team.

Top-Notch Medical Benefits:

Including industry-leading medical, dental, and vision plans -- and many more benefits that allow our team members to prosper.

Employee Stock Options:

Do you work better with a little skin in the game? Us too. To that end, we offer competitive options for our team members to plan for the future with us.

An Environment that Works:

We believe every way we can empower our team members to succeed allows us to better serve our customers and our mission. Enter our next-generation, casual workspace.

Let’s Get Social:

We believe a close team is a strong team, so bringing our people together to celebrate and socialize is important to us.


Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Ceterus recognizes the value of diversity and inclusion in our workplace. We are committed to equal opportunity and believe that inclusivity benefits us all. We actively seek and consider all qualified employment applications without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, sexual preference, partnership status, gender identity, pregnancy, childbirth, or related medical conditions and protected veteran status, status of participation in the U.S. Armed Services, or any other status protected by federal, state or local law.

Individuals who hold legal work authorization applicable to employment in the United States will be considered without regard to citizenship/alienage. Ceterus is an Equal Opportunity Employer, an e-Verify Employer and committed to Affirmative Action.

Ceterus encourages women, minorities, individuals with disabilities, and members or veterans of the U.S. Armed Services to apply.

Applicants requiring assistance with the on-line application system may contact us at [email protected]. Please be sure to note your requested accommodation, name, and preferred method of contact. This email is used for accessibility accommodations only and general application submissions will not be considered.

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